Legal notice

Welcome to SHVI Elementi.

This Legal Notice applies to the SHVI Elementi website, online store, products, services, content, communications, and related digital properties.

By accessing or using our website, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable terms, policies, and laws governing your use of our website and purchases.

 

1. Business Information

Business Name: SHVI Elementi
Email: shvielementi@outlook.com
Website: https://shvielementi.ca/
Business Address: 1025 King St E, Unit 107 #1753, Cambridge ON N3H 3P5, Canada

Please ensure that the business information above remains accurate and current.

For customer-service inquiries, order questions, complaints, return requests, or other concerns, please contact us using the information above.

 

2. Website Ownership

Unless otherwise stated, the SHVI Elementi website and its contents are owned, controlled, or licensed by SHVI Elementi.

This includes, without limitation:

  • Brand names

  • Logos

  • Website design

  • Graphics

  • Photographs

  • Videos

  • Written content

  • Product descriptions

  • Product collections

  • Marketing materials

  • Text

  • Page layouts

  • Original creative materials

  • Other intellectual property appearing on the website

These materials may not be copied, reproduced, modified, distributed, republished, transmitted, sold, or commercially exploited without prior written permission from SHVI Elementi, except where permitted by applicable law.

 

3. Permitted Use of Our Website

You may use our website only for lawful purposes and in accordance with this Legal Notice and our other applicable store policies.

You agree not to:

  • Use the website for fraudulent purposes.

  • Provide false, misleading, or inaccurate information.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of the website.

  • Introduce malicious code, viruses, or harmful software.

  • Attempt to circumvent security measures.

  • Scrape, copy, reproduce, or commercially exploit website content without authorization.

  • Use our website to violate applicable laws or regulations.

  • Impersonate another person or business.

  • Submit fraudulent orders, claims, reviews, payment disputes, or chargebacks.

  • Abuse our return, replacement, store-credit, customer-service, or dispute-resolution processes.

 

4. Product Information

SHVI Elementi makes reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, prices, availability information, and other product information displayed on our website are accurate.

However, product images may vary slightly from the actual product because of:

  • Screen settings

  • Lighting

  • Photography conditions

  • Manufacturing variations

  • Packaging changes

  • Product updates

  • Differences between individual products

Minor differences in appearance, color, dimensions, packaging, or presentation do not necessarily constitute a defect.

Where an important product specification is relevant to a customer's purchasing decision, customers should review the product description carefully before placing an order.

 

5. Pricing and Availability

Prices, promotions, product availability, and other commercial information may change from time to time.

SHVI Elementi reserves the right, where permitted by applicable law, to correct typographical, pricing, inventory, or product-description errors.

If an obvious pricing or listing error occurs, SHVI Elementi may contact the customer before fulfilling the order to clarify the applicable information.

If an order cannot reasonably be fulfilled because of an inventory, supplier, technical, pricing, or other material error, SHVI Elementi may cancel the affected order and provide any remedy required by applicable law.

 

6. Order Acceptance

Submitting an order through our website constitutes a request to purchase the selected products.

An order confirmation does not necessarily mean that SHVI Elementi has accepted every aspect of the order where circumstances arise that prevent fulfillment.

Orders may be reviewed for reasons including:

  • Product availability

  • Payment authorization

  • Shipping restrictions

  • Incorrect customer information

  • Suspected fraud

  • Duplicate orders

  • Unusual ordering activity

  • Pricing or listing errors

  • Other legitimate operational or security concerns

Where permitted by applicable law, SHVI Elementi reserves the right to cancel or decline an order where there is a legitimate reason to do so.

If an order is cancelled after payment has been processed, any required reimbursement will be handled in accordance with applicable law and our published policies.

 

7. Fraud Prevention and Order Verification

To protect SHVI Elementi and our customers from fraudulent transactions, we may use automated and manual fraud-prevention systems and may review transaction information associated with an order.

Where reasonably necessary, SHVI Elementi may request additional information to verify an order.

This may include information reasonably necessary to confirm:

  • Order identity

  • Shipping information

  • Billing information

  • Payment authorization

  • Transaction authenticity

  • Customer communications

  • Other information relevant to fraud prevention

SHVI Elementi may delay fulfillment while an order is being reviewed.

If an order presents reasonable indicators of fraud, unauthorized payment activity, identity misuse, or other suspicious activity, SHVI Elementi may cancel or decline the order where permitted by applicable law.

SHVI Elementi does not guarantee that every fraudulent transaction can be detected or prevented.

 

8. Chargebacks and Payment Disputes

Customers are encouraged to contact SHVI Elementi before initiating a chargeback or payment dispute so that we have an opportunity to investigate and address the issue.

If a customer initiates a chargeback or payment dispute, SHVI Elementi may provide relevant transaction information to the applicable payment processor, financial institution, card network, or dispute-resolution provider.

Information provided may include:

  • Order confirmation

  • Transaction information

  • Shipping information

  • Product information

  • Fulfillment records

  • Tracking information

  • Delivery confirmation

  • Customer correspondence

  • Return records

  • Store-credit records

  • Photographs or evidence submitted by the customer

  • Other records relevant to the transaction

Customers must not knowingly submit false or misleading information in connection with a payment dispute.

Customers should not seek duplicate compensation for the same transaction through both SHVI Elementi and a payment dispute.

 

9. Fraudulent or Abusive Claims

SHVI Elementi takes fraudulent and abusive claims seriously.

SHVI Elementi reserves the right, where permitted by applicable law, to investigate claims involving:

  • False “item not received” allegations

  • False damage or defect claims

  • False claims that an incorrect item was received

  • Repeated unsupported claims

  • Altered or misleading evidence

  • False statements regarding an order

  • Abuse of return or store-credit procedures

  • Fraudulent chargebacks

  • Unauthorized payment activity

  • Other conduct reasonably indicating fraud or abuse

Where appropriate, SHVI Elementi may request additional evidence or information before resolving a claim.

SHVI Elementi may decline unsupported or fraudulent claims and may restrict future transactions or claims where permitted by applicable law.

Nothing in this section prevents a customer from exercising rights that cannot legally be excluded.

 

10. Third-Party Services

Our website may use third-party service providers to support functions including, but not limited to:

  • Website hosting

  • Payment processing

  • Order processing

  • Fulfillment

  • Shipping

  • Tracking

  • Fraud prevention

  • Analytics

  • Marketing

  • Customer communications

  • Website functionality

These third-party providers may process information as necessary to provide their respective services.

Your use of certain third-party services may also be subject to those providers' own terms and policies.

 

11. Third-Party Fulfillment and Logistics

Certain products may be fulfilled and shipped through third-party fulfillment and logistics partners.

This may result in differences in:

  • Shipping origin

  • Processing time

  • Carrier

  • Tracking information

  • Packaging

  • Delivery timeframe

Our Shipping Policy provides additional information regarding processing and delivery estimates.

Customers should review our Shipping Policy before placing an order.

 

12. External Links

Our website may contain links to third-party websites or services.

These links are provided for convenience or informational purposes.

SHVI Elementi does not necessarily control or endorse third-party websites, products, services, policies, or content.

We are not responsible for the content, availability, security, privacy practices, or operation of third-party websites.

Customers should review the applicable third party's terms and policies before using those services.

 

13. Website Availability

SHVI Elementi makes reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available

  • Uninterrupted

  • Error-free

  • Secure

  • Free from technical problems

  • Free from viruses or other harmful components

Temporary interruptions may occur because of maintenance, technical problems, hosting issues, updates, security measures, or circumstances outside our reasonable control.

 

14. Limitation of Liability

To the maximum extent permitted by applicable law, SHVI Elementi will not be responsible for losses or damages arising from circumstances outside our reasonable control, including certain third-party service interruptions, carrier delays, technical failures, unauthorized access, or other external events.

Nothing in this Legal Notice excludes, restricts, or limits liability or consumer rights that cannot legally be excluded, restricted, or limited under applicable law.

 

15. No Unauthorized Use of Our Brand

The SHVI Elementi name, branding, logos, designs, content, and other proprietary materials may not be used in a manner that falsely suggests sponsorship, affiliation, partnership, endorsement, or authorization.

Any unauthorized use of our intellectual property may be subject to appropriate legal action where permitted by law.

 

16. Customer Communications

When you contact SHVI Elementi, you agree to provide information that is accurate and relevant to your inquiry.

SHVI Elementi reserves the right to retain customer-service communications and transaction-related records where reasonably necessary for:

  • Customer service

  • Order administration

  • Fraud prevention

  • Legal compliance

  • Dispute resolution

  • Payment disputes

  • Recordkeeping

SHVI Elementi may decline to continue communications that contain threats, harassment, abusive language, fraudulent statements, or other inappropriate conduct, while continuing to comply with applicable legal obligations.

 

17. Privacy

Your use of our website may involve the collection and processing of personal information.

Please review our Privacy Policy for information about how SHVI Elementi collects, uses, stores, and discloses personal information.

Our privacy practices are intended to comply with applicable privacy and data-protection requirements.

 

18. Governing Law

This Legal Notice and the relationship between SHVI Elementi and its customers are subject to applicable laws.

Where applicable, mandatory consumer-protection laws in the customer's jurisdiction may apply and will not be excluded by this Legal Notice.

Nothing in this Legal Notice is intended to deprive a consumer of any mandatory legal right or remedy.

 

19. Changes to This Legal Notice

SHVI Elementi may update or modify this Legal Notice from time to time.

The updated version will be posted on our website with the applicable “Last Updated” date.

Customers should review this page periodically for changes.

 

20. Contact Information

If you have questions regarding this Legal Notice, our products, an order, or our policies, please contact:

SHVI Elementi

Email: shvielementi@outlook.com

Business Address: 1025 King St E, Unit 107 #1753, Cambridge ON N3H 3P5, Canada

SHVI Elementi will make reasonable efforts to respond to legitimate inquiries as promptly as reasonably possible.


This Legal Notice should be read together with the Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy published on the SHVI Elementi website.

Where any provision conflicts with mandatory applicable law, the mandatory legal requirement will take precedence.